UPDATE: Due to an automatic software update that came through my company's infrastructure, the registry was reset and I started seeing the old problem of Outlook not being able to connect to gmail. So I went ahead and repeated the regedit steps and that solved the problem.
I tried setting up outlook to connect to my gmail account using IMAP. I tried all instructions but got stumped at one place: I could not set password for logging into my account because the box was greyed out. This problem may not be seen by all, but those who do would know what I am talking about. I looked around and found this very useful steps:
Method 1: Fix Registry
1. START | RUN | regedit
2. HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider
3. Mark this key SECURITY | PERMISSIONS | ADVANCED
4. In the Access Control Settings for Protected Storage System Provider window, under the Permissions tab, click to select the Reset Permissions for all child objects and enable propagation of inheritable permissions check box, and then click OK .
5. After that you receive a prompt box, please Click OK to close all windows and get back to the Registry Editor
6. Double click the Protected Storage System Provider folder, and delete the subkey folder, usually starts with an "S" and after that many numbers.
7. Exit the registry and restart your system
I tried setting up outlook to connect to my gmail account using IMAP. I tried all instructions but got stumped at one place: I could not set password for logging into my account because the box was greyed out. This problem may not be seen by all, but those who do would know what I am talking about. I looked around and found this very useful steps:
Method 1: Fix Registry
- HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\12.0\Outlook\Security set EnableRememberPwd to .1 Then Verify (see below)
- If that fails you can try this: Gpedit.msc>UserConfig>AdminTemplates>MSOutlook2007>Security: ensure that "Disable 'Remember Password" is not configured or not Enabled – Then Verify (see below)
- How to verify it worked:
- After restart START | SETTINGS | CONTROL PANEL | MAIL ACCOUNTS| View or change existing e-mail accounts
- NEXT Mark your personal default EMail Account and press CHANGE
- On this Tab, type your password, click to select Remember Password | APPLY | OK
- Start Outlook and try to send/receive
1. START | RUN | regedit
2. HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider
3. Mark this key SECURITY | PERMISSIONS | ADVANCED
4. In the Access Control Settings for Protected Storage System Provider window, under the Permissions tab, click to select the Reset Permissions for all child objects and enable propagation of inheritable permissions check box, and then click OK .
5. After that you receive a prompt box, please Click OK to close all windows and get back to the Registry Editor
6. Double click the Protected Storage System Provider folder, and delete the subkey folder, usually starts with an "S" and after that many numbers.
7. Exit the registry and restart your system
